Polycom VVX Factory Default

Polycom Factory Reset

Applicable to Polycom VVX 101, 150, 201, 250, 300, 301, 311, 350, 400, 401, 410, 411, 450, 500, 501, 600, 601


Factory Reset your Polycom VVX phone

  1. Turn off the device.
  2. On the “Loading Application” screen press “Cancel.”
1
  1. As soon as the “Welcome” message appears, press and hold down “1,” “3,” “5.”
  2. Release them only when seeing the “Enter Password” message appear.
2
  1. For password use the phone’s MAC address (using CAPS for letter) and press “OK.”
  2. After the restart your phone will be successfully reset (with default password “4, 5, 6”)